Terms of service

Terms and conditions



PRODUCTS & CONTENT

All Woven Sun content, products and prices shown on this Web Site are subject to change with out notice. We make the best possible effort to display accurate images and descriptions of our products, including the colours;  Colour shades may vary as differences in temperature, dyeing times and other factors can affect the production process.

 

INFORMATION ACCURACY

We attempt to ensure that information on this Web Site is as accurate and current as possible. Although we try our hardest, the information displayed may occasionally be inaccurate, or out of date. For example, products may be unavailable, may have been represented or described incorrectly, or may actually carry a different price than stated. We may make changes to the product information, price and availability without notice.

PLACING AN ORDER & ORDER CONFIRMATION

Please follow the check out instructions to process your order.  Once we have received the order, we will send you an Order Confirmation via email to acknowledge that your order has been received, If you have not received Order Confirmation within 24-48 hours please contact Customer Service, as your payment may not of been successful.

All orders are subject to approval by Woven Sun. We reserve the right to cancel your order at any time before we have accepted it and we may withdraw our approval and cancel your order where there has been an obvious error in price or where the products are no longer in our inventory.  We also reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer.  We may also require verification of information prior to the acceptance and/or shipment of any order.

Complaints

For any Queries or complaints you must firstly contact Woven Sun by email setting out details of complaint, Please contact support via email we will investigate your complaint and respond to you in writing setting out the outcome of our investigation into your enquire/complaint and propose any steps required to remedy your complaint. 

Use of Woven Sun Website

The Woven Sun Web Site design, all content, text, graphics, style information, and other material displayed on or that can be downloaded are either the property of or are used with permission by Woven Sun. The Website and all content are protected by Australian and International copyright, trademark and other laws and may not be used unless you have prior written permission. If you wish to use any material from this site, please email info@wovensun.com.au You must not modify, adjust or reproduce any information on this Web Site or publicly display, distribute use any information or such materials for any public or commercial purpose. Any unauthorised use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account/email customer order number

If you have any questions or concerns about our Terms and Conditions please email info@wovensun.com.auinfo@wovensun.com.au